HSBC Bank Malta has invested and continues to investment substantially in state-of-the-art security equipment, Ray Briffa, the bank's head of branch banking said.

"When we began our programme to refurbish our branches and agencies to HSBC Group corporate standards, one area we addressed was security," he said when questioned. "The bank is very conscious that due to the nature of our business, it is a critical need to have a safe and secure environment."

One of the main features, he said, was that cash was only handled in an enclosed secure area.

The secure teller counters, doors and partitioning were bullet proof.

"Access to this area is controlled by electronic access systems. Transport of bulk cash is made through a bulk cash transfer unit, which ensures that cash deliveries to the back office areas are done without the need to open the ballistic doors.

"Staff are equipped with high-tech alert equipment and we have other sophisticated 'gadgets' which for obvious reasons I cannot reveal."

He said the bank also had close circuit (CCTV) high definition camera coverage both outside and within the branches. The CCTV systems were linked to the bank's new security control room at Qormi.

"This link means any hold-up incidents are remotely recorded. It is known that all criminal raids are based on the element of surprise.

"With this remote link a hold-up can be viewed from the control room itself by staff not directly affected by the incident and who can react effectively, including prompt notification to the police. This cuts down the element of surprise."