Road licence renewal

Is it not a shame to see such a long queue of taxpayers renew their road licence in such harsh weather? What is going wrong, when insurance companies are renewing licences online, and still up to the time of writing there is a backlog of licences that...

Is it not a shame to see such a long queue of taxpayers renew their road licence in such harsh weather?

What is going wrong, when insurance companies are renewing licences online, and still up to the time of writing there is a backlog of licences that are not yet processed?

People are not amused at all when they do not receive the renewed licence on time.

Months ago the system was running smoothly so why is this happening now?

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