Nine new property consultants at Dhalia

In its efforts to ensure that all Dhalia property consultants are properly trained and informed about the company's customer handling procedures, policies, and ethics, Dhalia Real Estate recently hosted a one-week induction course for nine new property consultants who have recently joined the organisation.

The latest intake of employees now brings the Dhalia Real Estate staff complement to 75.

These courses help new recruits acquaint themselves with Dhalia's commitment to provide customers with an excellent consultancy service for the sale and purchase of properties. Apart from customer- handling procedures, the induction course also covered various topics, including property financing, the implications of a promise of sale, ground-rents and the procedures involved for the purchase of property by foreigners.

Other topics included the role of a property consultant, telephone skills, rules and regulations, viewing properties, and contract follow-ups.

The sessions were conducted by some of the most experienced managers within the Dhalia Group, training consultants Informa, a notary and a bank representative.

The new recruits thus had the opportunity to meet the Dhalia management team personally while gaining valuable knowledge in this demanding but challenging career.

Speaking about human resources training within Dhalia Real Estate, chairman and CEO Franco Valletta said: "Training is an ongoing process at Dhalia, in fact, the company's human resources department regularly organises seminars for new recruits, its managers and experienced property negotiators.

"These seminars are mainly designed to familiarise property negotiators with details of the law as it relates to property, plus procedures and requirements handled by the group."