Here follows a message featured in the Interact section of our Website well worth sharing in our column:

Telephone companies make money on pulses; the more you speak, the more you pay. They invent gadgets so that they make you pulse as much as possible. 'Recorded messages', for example - they are free, but then you will have to call back the person who called you and this means pulses.

'ID Caller' shows you the number and, if you are not sure, you call to find out who called you when you were out. This is all legal because you are still free to call or not. However the question is: how just is the computer gadget in a telephone which answers the call for you when it is busy and you hear a computer voice say, "all attendants are busy and someone will be with you in a moment" and you are put in an electronic queue listening to jingles or perhaps a radio station which you might not even like while the pulses go on and on?

There is no freedom there! If you want to get through to that Government office and many private companies you have to hold, wait, entertain yourself with the music provided and pay the pulses. What a great invention! (Anthony Zammit)

Consumers' comments on this issue are welcome - it is well worth discussing in our column.

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